Careers at the IES

Title: Education Coordinator
Department: Education
Reports To: Director of Education
Location: 120 Wall Street, New York, NY
Date Prepared: September 20, 2021

THE ROLE

The Illuminating Engineering Society is seeking applicants for an individual who enjoys a collaborative work environment and lifelong learning, and looks forward to contributing to our lighting education goals and initiatives. The Education Coordinator will provide technical implementation of our educational content, including presentation development and elearning opportunities. The Coordinator will create clear actionable plans that promote engagement and progress in lighting education by collaborating with the IES staff, society members, and volunteers of varying professional levels. This role will report directly to the Director of Education.

The IES volunteer structure is composed of sections, which are city-based local volunteer groups; districts, which are multi-city volunteer groups; and currently four regions, which cover Canada, Mexico, and the United State and house all sections and districts. Limited travel, within IES policy requirements, will be required to completely fulfill the responsibilities of this role.

THE PERKS

By joining IES staff, you join a network of individuals committed to pursuing “Improving life through quality of light”, and developing themselves as professionals in the process. We as an organization value the creativity and longevity of our employees. We offer a comprehensive benefits package which includes medical, dental, and vision insurance. The salary for this position is also competitive and considers your prior work experience.

The Illuminating Engineering Society is committed to creating a diverse, equitable, and inclusive environment. All employment decisions are based on job requirements and individual qualifications without regard to race, color, religion, gender identity and/or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THE PERSON

Administrative

• Assist the Director of Education in department projects and administrative tasks such as preparing reports, presentations, agendas, and meeting minutes.
• Schedule and coordinate in-person and virtual meetings that require education input and oversight including frequent webinars.
• Collaborate across stakeholders to identify educational needs and technical improvements to increase engagement in education.
• Request and maintain speaker data for a directory, and for events.
• Maintain Education Department content located on the website, in the IES shopping cart/bookstore, publications catalog, and other areas as necessary; coordinate with website programmer and keep content and information current with activities and programs.
• Coordinate Continuing Education Unit (CEU) registration approval and distribution process.
• Support the marketing team in development of communications to promote educational programs (e.g. email announcements, social media, mobile apps, website).
• Maintain and communicate Education Calendar contents.
• Provide staff support at IES events, in-person or virtual as required, including any and all meetings/events deemed and communicated as necessary by the Director of Education.

Education Focus

• Support the development of education initiatives, and maintain the elearning portal, which includes:
  • Inputting courses into Learning Management System (LMS).
  • Running reports and providing analysis of engagement levels.
  • Developing and improving information organization and visual representations of educational content.
• Coordinate with IES Standards Department regarding new and updated standards to align existing educational material with the release of these standards.
• Identify and help develop new educational opportunities and/or materials based on IES standards, including working with IES committees to ensure proper interpretation.
• Develop and provide training to sectional, district, and regional volunteers to increase awareness of IES Educational resources.

THE MUST HAVES

Education and Prior Experience

• Bachelor’s degree preferred, area of study: instructional design, graphic design, education
• 2-5 years non-profit experience preferred with a focus on serving members and stakeholders

Skills and Competencies

Skills:

• Proficiency in Adobe Creative Suite (focus on: Illustrator and Photoshop)
• High-level proficiency in MS Office: Outlook, Word, Excel.
• Expert-level proficiency in Powerpoint: building animations, master template management, developing visualization techniques, presentation trouble-shooting, embedded media.
• Demonstrated diligence to learning new technologies and new platforms as required.
• Comfort level with real-time communication methods including video teleconferencing (i.e. Zoom) and chat functions, and proficient in virtual meeting hosting.
• Multi-lingual individuals are encouraged to apply

Competencies;

• Organized: Prioritize multiple tasks, communication channels, and projects effectively and professionally.
• Communicative: Demonstrate empathy, clarity in written and verbal communication, responsiveness, and adaptability.
• Collaborative: Inspire and motivate other staff and volunteers, and work effectively as a team contributor.
• Creative: Lead with curiosity, develop repeatable technological processes, connect relevant ideas and resources.
• Motivated: Open to constant learning and process improvement.

NEXT STEPS

Interested in this position? Apply now! Please submit a CV or resume, and cover letter to [email protected].

This is a full time, NY area based growth position and ideal for anyone in the lighting community who may be interested in supporting the Illuminating Engineering Society’s technical lighting standards development process. Remote/in office work flexibility is available. The Standards Assistant Manager will work with the IES Standards Staff and the IES Technical Committees that maintain the nearly 100 standards in the IES Lighting Library, and assists in outreach and engagement efforts to build stronger committee membership. Involvement with the IES and supporting the efforts to strengthen and expand connections between the most informed people in the lighting industry will help to ensure our standards have the most current and accurate information possible.

Technical Committee Coordination

1. Manage technical committee membership changes and integration
   • Process incoming applications for approximately 50 different technical committees. Collaborate with the IES Membership Department on non-technical committee application processes, and the IES Emerging Professional Program to integrate new Technical Committee Members.
   • Manage committee changes (new members, removals, and status changes).
     Provide monthly reports, track changes of membership and interest category balance, and record changes in membership database.
   • Provide rosters and interest category balance to committee chairs and coordinate all activities with the Manager of Standards Development.
   • Provide quarterly reports for the IES Standards Committee.
2. Coordinate technical committee meetings
   • Coordinate teleconference meetings for technical committees and attend as requested. Duties when attending include recording minutes and provide updates to the Manager of Standards Development.
   • Coordinate in-person general event meetings with attendees, IES staff and events manager. Duties include determining meeting room capacities and A/V equipment requirements, coordinating room assignments and time slots, coordinating food and drink requirements, processing reimbursements for attendees following the event, and being the on-site contact for committee members.
   • Maintain meeting schedules and communicate with committee members via website and email blasts.
3. Promote IES technical committee membership
   • Develop promotional material for new people / organizations to become involved with IES technical committees. Help identify committee needs and assist in making connections to fit those needs.
   • Develop material for monthly Standards Bulletin, including writing brief stories on technical committee activities and member quotes on the value of technical committee membership.

Digital Communications and Management

1. Technical committee data management
   • Utilize databases within the office to manage committee memberships and develop reports as necessary for ANSI documentation, under the direction of the Manager of Standards Development.
   • Working with the Standards Department staff, assist in managing efficient and user-friendly tools and protocols for committee member enrollment, engagement, and participation.
   • Coordinate tasks with the Research Programs Manager to find and deliver appropriate research to committees for consider in their deliberations.
2. Digital Asset Management:
   • Coordinate images, photos, charts and graphic materials within the Lighting Library, obtain copyright permissions, and catalog in a digital asset management system.
   • Coordinate or modify graphic illustrations with contractors or in-house staff and manage illustration delivery with project schedules to ensure timely completion.
   • Coordinate all standards photographs, graphics and illustrations with the IES Technical Editor for final delivery to typeset; track progress and manage new/replaced digital assets as documents are revised.

Administrative Tasks

1. Assist Manager of Standards Development in coordinating Standards & Research department activities with the IES Education, Membership, and Publications departments.
2. Work on special projects as assigned by the Director of Standards and Research and/or Manager of Standards Development.

Education/Professional Criteria

1. Education/Experience:
   • Experience in lighting design, engineering, sales or service are required; applicants must demonstrate fundamental knowledge of the lighting industry and the IES position in developing standards for the industry.
   • 3-5 years’ experience in professional office environment, project management and/or human resource management preferred, consistent with job requirements.
   • Bachelor’s Degree from an Accredited 4-year program, in a related field.
2. Skills:
   • High-level efficiency with MS Office Suite of products (Outlook, Word, Excel, PowerPoint)
   • Familiarity with online database/project management programs preferred.
   • Able to conduct, coordinate and keep accurate minutes of online meetings.
   • Familiarity with obtaining copyright permissions a plus.
3. Competencies:
   • Able to manage multiple projects and work independently.
   • Must be efficient, organized, and resourceful.
   • Possess strong communication skills, able to deal with many personalities and have empathy with volunteers with an understanding of their needs.
   • Able to maintain timely records and produce clear written and oral reports.
   • Flexible and able to function well in fast-paced environment.
   • Capacity to inspire and motivate other staff and volunteers, and work effectively as a team member and team leader; successful communicating and interacting with all levels of management and staff, and volunteer committees.
   • Non-judgmental approach to people and work.
4. Additional Information:
   • This position reports to the IES Manager of Standards Development and Director of Standards and Research.
   • The position requires coordinating with approximately 12 staff members in the Standards, Research, Education, and Membership departments of the IES.

COMPENSATION
Competitive compensation commensurate with experience. Excellent benefits package, including generous paid time-off policy, pension contribution, health insurance, etc.

HOW TO SUBMIT If you are interested in being a candidate for this position, please submit a CV and cover letter to [email protected].

Department: Member Services
Reports To: Director of Member Services
Location: 120 Wall Street, New York, NY

THE ROLE
The Illuminating Engineering Society is seeking an individual who enjoys a collaborative work environment and looks forward to working with staff and volunteers striving to build a global community of members with a common cause. The Member Engagement Coordinator will provide superior, accurate, and timely support to IES staff, society members, and volunteers of varying professional levels. This person will work with those same groups to identify areas of improvement, gaps, and opportunities and then create clear, actionable plans that promote engagement, progress, and society growth throughout membership. This role will report directly to the Director of Member Services. The IES volunteer structure is composed of sections, which are city-based local volunteer groups; districts, which are multi-city volunteer groups; and currently four regions, which cover Canada, Mexico, and the United State and house all sections and districts.

Occasional travel, within IES policy requirements and according to this job description, will be required to completely fulfill the responsibilities of this role.

THE PERKS
By joining IES staff, you join a network of individuals committed to pursuing “Improving life through quality of light” and developing themselves as professionals in the process. We as an organization value the creativity and longevity of our employees. We offer a comprehensive benefits package including medical, dental, and vision insurance, 14 paid holidays, 403 (b) savings, pension plan contribution and a generous paid time off policy. The salary for this position is also competitive and considers your prior work experience.

The Illuminating Engineering Society is committed to creating a diverse, equitable, and inclusive environment. All employment decisions are based on job requirements and individual qualifications without regard to race, color, religion, gender identity and/or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THE PERSON

Administrative

• Collaborate across stakeholders to identify barriers to continuous improvement for increased member growth, participation, and engagement through data analysis
• Provide excellent, timely, and accurate member support to our members, potential members, strategic partners, staff and board with any questions that arise
• Assist the Director of Member Services in department projects and administrative tasks such as preparing reports, presentations, agendas, and meeting minutes
• Actively work to streamline processes and procedures for improved efficiency within the Member Services department and in cross-departmental collaborations
• Provide staff support at all major IES events, in-person or virtual as required, including any and all meetings/events deemed and communicated as necessary by the Director of Member Services
• Conduct a global landscape analysis to identify potential membership growth opportunities
• Assist in maintaining and updating member database(s) and files, ensuring the integrity of information

Volunteer Focused

• Provide full support as staff liaison for assigned volunteer groups as key point of contact for inquiries and services; work with group leaders to meet significant deadlines and expectations
• Work with finance department to process travel reimbursements
• Coordinate, create, and potentially facilitate training on new resources
• Maintain all digital content for assigned groups; including calendar, forms, records, policies
• Recruit volunteers to serve in present and future volunteer groups
• Establish annual volunteer calendar and communications; plan and execute society led and select group-focused events and meetings with input and participation from related society volunteer groups
• Identify key resources and requirements, and lead in the development, launch and maintenance of a comprehensive digital resource center for volunteer groups
• Organize efforts at the volunteer group level to recruit and convert individual and organizational members into lifelong and loyal members of the society
• Facilitate the development of symbiotic relationships between local volunteer groups and other external organizations and members

THE MUST HAVES

Education and Prior Experience

• Bachelor’s degree preferred
• 2-5 years non-profit experience preferred with a focus on serving members and stakeholders

Skills and Competencies

Skills:
• High-level proficiency in MS Office 365
• Proficient virtual meeting platform and a willingness to keep up with evolving technologies and learn new platforms as required
• Comfort level with real-time communication methods including video teleconferencing (i.e. Zoom) and chat functions
• Multi-lingual individuals are encouraged to apply

Competencies:
• Skilled at managing multiple projects, and people at the same time
• Organized: Excellent prioritization skills; self-motivated, able to handle multiple tasks, groups, and priorities effectively and thoroughly
• Communicative: Clear and concise written and verbal skills, demonstrating empathy and effectiveness towards volunteers through responsiveness and adaptability
• Comfortable performing work related tasks in a rapidly evolving environment with both internal and external stakeholders
• Collaborative: Ability to work in a cross-functional team environment and think creatively
• Consistently detail-focused: Diligent, methodical tendencies that support repeatability; Motivated to understand systems and processes; Driven to create and maintain relevant data and documentation

NEXT STEPS
Interested in this position? Apply now! Please submit a CV or resume, and cover letter to [email protected].

Title: Program Manager
Department: Member Services
Reports To: Director of Member Services
Location: 120 Wall Street, New York, NY
Date Prepared: September 24, 2021

THE ROLE

The Illuminating Engineering Society is seeking an individual who enjoys a collaborative work environment and looks forward to working with staff and volunteers striving to build a global community of members with a common cause. The Program Manager role will guide staff, board, stakeholders, strategic partners, and volunteers as required through phases of program development that lead to successful project launch, goal realization, evaluation, and maintenance. They will manage existing programs within the IES and identify improvement opportunities across all with an eye toward fiscally responsible society growth through its programs. This individual will provide superior, accurate, and timely support to IES staff, society members, and volunteers. This role reports directly to the Director of Member Services. The IES volunteer structure is composed of city-based volunteer groups, multi-city volunteer groups, and four regions, which cover Canada, Mexico, and the United States and house all local and multi-city groups. The IES has relationships with over 100 organizations that align with our cause, mission, and vision in some way.

Travel, within IES policy requirements and according to this job description, will be required to completely fulfill the responsibilities of this role.

THE PERKS

By joining IES staff, you join a network of individuals committed to pursuing “Improving life through quality of light” and developing themselves as professionals in the process. We as an organization value the creativity and longevity of our employees. We offer a comprehensive benefits package including medical, dental, and vision insurance, 14 paid holidays, 403 (b) savings, pension plan contribution and a generous paid time off policy. The salary for this position is also competitive and considers your prior work experience.

The Illuminating Engineering Society is committed to creating a diverse, equitable, and inclusive environment. All employment decisions are based on job requirements and individual qualifications without regard to race, color, religion, gender identity and/or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THE PERSON

Administrative

• Develop program objectives and strategy, assessing how it will impact the Member Services department and the entire organization; oversee member-focused programs to ensure the society reaches its stated goals
• In collaboration with other departments establish consistent, objective program performance standards of accountability
• Collaborate across stakeholders to identify barriers to continuous improvement for increased member growth, participation, and engagement through data analysis
• Using critical thinking skills provide excellent, timely, and accurate member support to our members, potential members, strategic partners, staff and board with any questions that arise
• Assist the Director of Member Services in department projects and administrative tasks such as preparing reports, presentations, agendas, and meeting minutes
• Provide staff support at all major IES events, in-person or virtual as required, including all meetings/events deemed and communicated as necessary by the Director of Member Services.
• Serve as the staff champion and expert for programs related to specific segments of our members
• Maintain required content for programs; including calendar, forms, records, policies; craft program(s) communication plan with associated staff
• With finance department and Director of Member Services prepare and monitor program budgets and cash flow projections; establish and monitor time and cost schedules

Volunteer Focused

• Provide full support as staff liaison for assigned volunteer groups as key point of contact for inquiries and services; work with group leaders to meet significant deadlines and expectations
• Coordinate, create, and facilitate staff and volunteer training on new programs
• Recruit volunteers to serve in present and future volunteer groups
• Plan and execute society led and select group-focused events and meetings with input and participation from related society volunteer groups
• Organize efforts, through programs, at the volunteer group level to recruit and convert individual and organizational members into lifelong and loyal members of the society

THE MUST HAVES

Education and Prior Experience

• Bachelor’s degree preferred
• 3-6 years non-profit experience preferred with at least 2 years focused on programs or related area

Skills and Competencies

Skills:

• High-level proficiency in MS Office 365
• General understanding of AMS and CRM databases
• Proficient in using technology as a management reporting tool, experience working with information technology staff to develop and implement program evaluation systems
• Knowledge of budgets and cost management
• Multi-lingual individuals are encouraged to apply

Competencies:

• Management: Skilled at managing multiple, multifaceted projects resulting in measurable successes and program growth
• Organized: Excellent prioritization skills; self-motivated, able to handle multiple tasks, groups, and priorities effectively and thoroughly
• Communicative: Excellently clear and concise written and verbal skills, demonstrating empathy and effectiveness towards volunteers through responsiveness and adaptability
• Collaborative: Ability to work in a cross-functional, constructive team environment and think creatively
• Accountable: Instills a sense of accountability among colleagues by modeling tight oversight of individuals and organization performance standards
• Consistently detail-focused: Diligent, methodical tendencies that support repeatability; Motivated to understand systems and processes; Driven to create and maintain relevant data and documentation

NEXT STEPS

Interested in this position? Apply now! Please submit a CV or resume to [email protected].